Who we are
Our website address is: https://askimportexport.com.
We are ASK Import & Export Services, having our registered office at:
120, 2nd Floor, Raj Arcade, Nr. Pal Gam Circle, Adajan, Surat – 395009, Gujarat, India.
Information We Collect
We may collect the following types of information:
Personal details such as your name, email address, contact number, billing/shipping address, and business details.
Account information if you register on our website.
Order and payment information related to purchases made through our site.
Technical information such as IP address, browser type, and device information to enhance user experience.
Cookies and usage data to personalize your browsing experience.
How We Use Your Information
We use the collected data to:
Process and deliver your orders.
Respond to your inquiries and provide customer support.
Improve our website, products, and services.
Send order updates, promotional offers, or newsletters (only with your consent).
Comply with legal, tax, and regulatory requirements.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Cookies
If you leave a comment or register an account, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last for one year.
When you log in, we set up cookies to save your login information and screen display preferences. Login cookies last for two days; display preference cookies last for one year. If you select “Remember Me,” login cookies persist for two weeks. Logging out removes these cookies.
Additional cookies may be stored if you edit or publish content, which expire in one day.
Embedded content from other websites
Articles or pages on our site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited those websites directly.
These sites may collect data about you, use cookies, and track your interaction with that content if you are logged in to their platform.
Who we share your data with
We only share your data with trusted third-party service providers as needed for:
- Payment processing (via secure gateways such as Razorpay, PayU, etc.)
- Shipping and logistics partners for order delivery
- Analytics and marketing tools (like Google Analytics or Meta Pixel)
These partners are obligated to keep your information secure and use it only for the agreed purposes.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
We retain personal information for as long as necessary to fulfill the purposes described above or as required by law.
Comments and their metadata are stored indefinitely to recognize and approve follow-up comments automatically.
For registered users, we store profile information, which you can view, edit, or delete anytime (except your username).
What rights you have over your data
You have the right to:
- Request access to your personal data we hold.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please email us at info@askimportexport.com.
Please note that we may retain certain information for legal or administrative reasons.
Data Security
We use appropriate administrative, technical, and physical safeguards to protect your data. While we strive to ensure full protection, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Where your data is sent
Visitor comments and certain submissions may be checked through an automated spam detection service.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. The updated version will always be available on this page with the latest revision date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
ASK Import & Export Services
120, 2nd Floor, Raj Arcade, Nr. Pal Gam Circle, Adajan, Surat – 395009, Gujarat, India
Email: info@askimportexport.com
Website: https://askimportexport.com